Refund policy
Return & Refund Policy
Last updated: March 10, 2026
Thank you for shopping with TinyTalk™. We want you to be satisfied with your purchase. If for any reason you are not happy with your order, please review our return and refund policy below.
Returns
We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must:
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Be in the same condition that you received it
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Be unused
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Be in the original packaging
You will also need the receipt or proof of purchase.
To start a return, please contact us at:
If your return is approved, we will provide instructions on how and where to send your package.
Please note that items sent back without requesting a return first will not be accepted.
Damaged or Incorrect Items
Please inspect your order when it arrives.
If the item is damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and make it right.
In most cases we will offer:
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A replacement, or
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A full refund
Non-Returnable Items
Certain items cannot be returned, including:
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Used products
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Items returned after 30 days
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Products damaged due to misuse
If you have questions about your item, please contact us before returning it.
Refunds
Once we receive and inspect your return, we will notify you if the refund has been approved.
If approved, your refund will be processed automatically to your original payment method.
Please remember it may take 5–10 business days for your bank or credit card company to process and post the refund.
Exchanges
If you need to exchange an item for the same product, please contact us and we will assist you with the process.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Shipping costs are non-refundable.
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: tinytalk.store@gmail.com
We aim to respond within 24 hours.